Frequently Asked Questions

General

  • We determine our price point based on a FREE consultation that we have with the family. For a basic range of current home care prices in Texas/DFW Area, please click here: https://www.carescout.com/cost-of-care

  • Traditional Medicare does not cover non-medical home care services at this time, making home care services traditionally paid for out of pocket.

  • Currently, Medicaid under the Star Waiver Plus program, covers home care services. If you are a veteran, you can get home care services through the VA under their Community Care Network at NO COST to the veteran. If you have a Long-Term Care Insurance policy, such as a Genworth policy, MetLife or New York Life policy, this type of policy will reimburse you back on any monies paid out for home care services.

  • No, currently PC Home Health does not accept Medicaid or any other traditional insurance.

  • Out of pocket pay, Veteran’s Administration/Community Care Network, Long-Term Care Insurance.

  • PC Home Health serves the DFW Metroplex. If there is not a county listed below that you live in, please give us a call at (214) 991-5619 and we can answer all of your questions to see how we can best serve you.

    We serve the following counties:

    • Collin

    • Cooke

    • Dallas

    • Denton

    • Ellis

    • Tarrant

    • Rockwall

    • Grayson

    • Hood

    • Hunt

    • Johnson

    • Kaufman

    • Navarro

    • Palo Pinto

    • Parker

    And more …

  • Item description

Caregivers & Getting Started

  • Caregivers at PC Home Health, make at home visits to their clients. They assist clients with various household duties, transportation assistance, personal care and medication reminders, companionship and so much more. They get to socialize and care for their clients at a personal level, where they essentially become family!

  • Yes, here at PC Home Health, we go through strenuous background checks as well as diligent reference checks on all employees that enter your home.

  • We will work with you to evaluate the level of care that is necessary to improve your loved one’s quality of life. We offer a variety of services to give your loved one the specific care they need, including, but not limited to:

    • Medication Reminders

    • Personal Care (Bathing, Grooming and Hygiene)

    • Companionship Services / Sitters

    • Live-in Home Care / Hourly (24 hour) Care

    • Meal Preparation

    • Incontinent Care

    • Transportation to Appointments

    • Light Housekeeping

    • Ambulation Services

    • Alzheimer & Dementia

    • Mobility Assistance

    • Transferring and Positioning

    • Grocery Shopping / Errands

    • Laundry and Linen Changes

    • Supportive Hospice Services

    • Engagement in Activities

    And more …

  • Every caregiver and client match are based on personality, preferences and needs. We learn about our clients and their needs through a detailed assessment of every case. Listed below are some examples of those for which we provide care to:

    • Senior individuals needing extra assistance at home 

    • Individuals recovering from surgery or an illness

    • Families needing respite care

    • Seniors with Dementia and Alzheimer’s

    • Post stroke, COPD, Diabetes and other illnesses

    • Cancer patients

    • Veterans

    • Servants Heart

    • Strong Communication Skills

    • Great Listener

    • Time Management Skills

    • Pass Background Check

    • Reliable

    • Valid drivers license and car insurance

    • Abide by fruit of a caregiver/core values of PC Home Health

  • 01. Give Us a Call

    Are you needing extra assistance with your loved one? Do they need help with transportation to appointments, meal preparation and medication reminders? Then give us a call, we can help!

    02. Set Up a Consultation

    Once you have placed a call, you will speak to one of our representatives who can help set up a consultation. Consultations are FREE and are done at the client’s home. A consultation should take about an hour and are done to help us get to know your loved one and their needs better.

    03. Create a Plan of Care/ISP

    During the consultation, a Care Coordinator will discuss with you and your loved one about what your needs may be and evaluate if we can meet those needs, or if there are more needs that would benefit you. From there a Plan of Care or Individualized Service Plan is made specifically for the client that will detail what services our caregiver will provide for the client, on what days and at what times. We also discuss our specialty programs to see which is a right fit for you!

    04. Find/Match a Caregiver

    Bringing a caregiver into your home is an important responsibility of ours, and because of this, our Caregiver and Client Matchmaking is super important to us. During the consultation, we get to know you and your family thoroughly so that we can match our caregiver to your needs.

    05. Care Begins

    Once a caregiver is matched to your case, the care can begin. The caregiver will perform the tasks that were approved on the Plan of Care/ISP. Then you and your family member can enjoy having someone there that is in your corner and loves you like family!

    06. Routine Check Ups

    Just because care has started, doesn’t mean we aren’t interested in the care being rendered. You will see our staff often as we do our “Routine Check Ups” on our caregivers and clients. We’ll also want to hear your feedback as to how we are doing and if changes need to be made.

Your Family is our Family