Frequently Asked Questions
General
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We determine our price point based on a FREE consultation that we have with the family. For a basic range of current home care prices in Texas/DFW Area, please click here: https://www.carescout.com/cost-of-care
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Traditional Medicare does not cover non-medical home care services at this time, making home care services traditionally paid for out of pocket.
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Currently, Medicaid under the Star Waiver Plus program, covers home care services. If you are a veteran, you can get home care services through the VA under their Community Care Network at NO COST to the veteran. If you have a Long-Term Care Insurance policy, such as a Genworth policy, MetLife or New York Life policy, this type of policy will reimburse you back on any monies paid out for home care services.
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No, currently PC Home Health does not accept Medicaid or any other traditional insurance.
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Out of pocket pay, Veteran’s Administration/Community Care Network, Long-Term Care Insurance.
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PC Home Health serves the DFW Metroplex. If there is not a county listed below that you live in, please give us a call at (214) 991-5619 and we can answer all of your questions to see how we can best serve you.
We serve the following counties:
Collin
Cooke
Dallas
Denton
Ellis
Tarrant
Rockwall
Grayson
Hood
Hunt
Johnson
Kaufman
Navarro
Palo Pinto
Parker
And more …
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Item description
Caregivers & Getting Started
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Caregivers at PC Home Health, make at home visits to their clients. They assist clients with various household duties, transportation assistance, personal care and medication reminders, companionship and so much more. They get to socialize and care for their clients at a personal level, where they essentially become family!
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Yes, here at PC Home Health, we go through strenuous background checks as well as diligent reference checks on all employees that enter your home.
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We will work with you to evaluate the level of care that is necessary to improve your loved one’s quality of life. We offer a variety of services to give your loved one the specific care they need, including, but not limited to:
Medication Reminders
Personal Care (Bathing, Grooming and Hygiene)
Companionship Services / Sitters
Live-in Home Care / Hourly (24 hour) Care
Meal Preparation
Incontinent Care
Transportation to Appointments
Light Housekeeping
Ambulation Services
Alzheimer & Dementia
Mobility Assistance
Transferring and Positioning
Grocery Shopping / Errands
Laundry and Linen Changes
Supportive Hospice Services
Engagement in Activities
And more …
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Every caregiver and client match are based on personality, preferences and needs. We learn about our clients and their needs through a detailed assessment of every case. Listed below are some examples of those for which we provide care to:
Senior individuals needing extra assistance at home
Individuals recovering from surgery or an illness
Families needing respite care
Seniors with Dementia and Alzheimer’s
Post stroke, COPD, Diabetes and other illnesses
Cancer patients
Veterans
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Servants Heart
Strong Communication Skills
Great Listener
Time Management Skills
Pass Background Check
Reliable
Valid drivers license and car insurance
Abide by fruit of a caregiver/core values of PC Home Health
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01. Give Us a Call
Are you needing extra assistance with your loved one? Do they need help with transportation to appointments, meal preparation and medication reminders? Then give us a call, we can help!
02. Set Up a Consultation
Once you have placed a call, you will speak to one of our representatives who can help set up a consultation. Consultations are FREE and are done at the client’s home. A consultation should take about an hour and are done to help us get to know your loved one and their needs better.
03. Create a Plan of Care/ISP
During the consultation, a Care Coordinator will discuss with you and your loved one about what your needs may be and evaluate if we can meet those needs, or if there are more needs that would benefit you. From there a Plan of Care or Individualized Service Plan is made specifically for the client that will detail what services our caregiver will provide for the client, on what days and at what times. We also discuss our specialty programs to see which is a right fit for you!
04. Find/Match a Caregiver
Bringing a caregiver into your home is an important responsibility of ours, and because of this, our Caregiver and Client Matchmaking is super important to us. During the consultation, we get to know you and your family thoroughly so that we can match our caregiver to your needs.
05. Care Begins
Once a caregiver is matched to your case, the care can begin. The caregiver will perform the tasks that were approved on the Plan of Care/ISP. Then you and your family member can enjoy having someone there that is in your corner and loves you like family!
06. Routine Check Ups
Just because care has started, doesn’t mean we aren’t interested in the care being rendered. You will see our staff often as we do our “Routine Check Ups” on our caregivers and clients. We’ll also want to hear your feedback as to how we are doing and if changes need to be made.